Highest standards quaranteed

As it is manufactured to such a high standard, the Velux solar thermal system is covered by an exceptional manufacturer's quarantee.

The Solar Hot Water tank is quaranteed for 10 years from the date of manufacturing, provided the protective magnesium anode has been tested regulary.  All accessories and components are quaranteed for 3 years.

Velux solar collectors and flashings are quaranteed to comply with the standard industry home warranty of 10 years.

System Servicing

Servicing should only be carried out by a competent installer in the in the installation and maintenance of unvented/vented solar water systems.

Any spare parts used during a service must be authorised Velux parts.
Always disconnect the electrical supply before removing any electrical equipment covers.
Never bypass any thermal controls or operate system without the necessary safety valves.

Water contained in the velux solar hot water system may be very hot, especially following a thermal control failure.  Caution must be taken when drawing water from the unit.